Effective 9 May 2026. This policy explains how Titanium Tutoring collects, uses, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Titanium Tutoring (“we”, “us”, “our”) is an education services provider based in South Australia and Victoria, Australia. We offer tutoring programs for Years 3–12, VCE, SACE, NAPLAN, selective-entry exams, and medical school admissions coaching.
Contact us at any time: contact@titaniumtutoring.com · +61 456 753 747
We collect personal information only when necessary to provide our services or respond to your enquiry. This may include:
We also collect non-personal, aggregate usage data through analytics cookies (see section 6 below). This data does not identify you individually.
We collect personal information directly from you when you:
We do not collect personal information from third parties or through social media platforms.
We use your personal information to:
We will not use your personal information for any purpose other than those listed above without your consent.
We share personal information with a small number of trusted service providers who assist in operating our website and services:
We do not sell, rent, or trade your personal information to any other third party.
We may disclose personal information if required to do so by law or by a court, tribunal, or regulatory body.
Our website uses two categories of cookies:
You can withdraw your consent at any time by clearing your browser cookies and declining on your next visit. You can also opt out of Google Analytics measurement across all websites at tools.google.com/dlpage/gaoptout.
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. Our website is served over HTTPS. Enquiry form data is transmitted securely to Formspree.
No data transmission over the internet is completely secure. While we take every reasonable precaution, we cannot guarantee absolute security.
We retain personal information for as long as is necessary to provide our services or as required by law. If you do not proceed with a tutoring program, enquiry data is held for up to 12 months and then deleted. If you become a client, we retain records for a minimum of 7 years in accordance with Australian financial and tax record-keeping obligations.
Under the Australian Privacy Principles, you have the right to request access to, and correction of, personal information we hold about you. To make a request, contact us at contact@titaniumtutoring.com. We will respond within 30 days. We may decline access in limited circumstances permitted by law, and will explain why if we do.
If you believe we have handled your personal information in breach of the Australian Privacy Principles, please contact us first at contact@titaniumtutoring.com. We will investigate and respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.
We may update this Privacy Policy from time to time. The “Effective” date at the top of the page will reflect when changes were last made. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
Email us at contact@titaniumtutoring.com or call +61 456 753 747. Alternatively, use our contact form.